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Profil Zaufany: how to set up an electronic signature in Poland

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Profil Zaufany (Trusted Profile) is a free electronic signature used in Poland to confirm your identity in public services. Without it most matters mean paperwork and visits in person; with it they take a few minutes on your phone.

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What you need it for

  • Applying for a CUKR residence card in the MOS portal.
  • Applying for 800+ and other benefits through ZUS (PUE ZUS / eZUS).
  • Filing your annual PIT tax return in e-Urząd Skarbowy.
  • Booking doctor's appointments and seeing e-prescriptions in Internetowe Konto Pacjenta.
  • Registering your address (zameldowanie) online, ordering certificates, using mObywatel.

What you will need

  • A PESEL number.
  • A Polish phone number — confirmation codes are sent to it.
  • Your own email address.

Option 1: through your bank (fastest)

  1. Log in to online banking at the Polish bank where you have an account.
  2. Find the public services section — usually called “Usługi publiczne” or “e-Urząd”.
  3. Choose “Profil Zaufany” and confirm your details. The bank already knows who you are, so you do not have to go anywhere.
  4. Choose a login to use on pz.gov.pl — or simply keep logging in through your bank.

Option 2: through pz.gov.pl and an office visit

  1. On pz.gov.pl choose “Zarejestruj się” (register) and fill in the application.
  2. Within 14 days, go with your passport to a confirmation point: a urząd gminy, a ZUS branch or a tax office.
  3. Once confirmed, the profile is active immediately.

Option 3: together with your PESEL UKR

Ukrainian citizens often get Profil Zaufany set up during the same visit at which their PESEL is assigned. Ask the clerk — you only need a Polish phone number and an email address with you.

Do not forget the expiry date

Profil Zaufany is valid for three years. Renewing it online takes a minute, but nobody reminds you. The expiry date is shown after you log in to pz.gov.pl — set yourself a reminder.

Frequently asked questions

How much does Profil Zaufany cost?

Nothing, it is free — whether through a bank or an office.

Can I get Profil Zaufany without a Polish bank account?

Yes: apply on pz.gov.pl and confirm your identity at a urząd gminy, ZUS or a tax office.

What if my phone number has changed?

Log in to pz.gov.pl and change the number in your profile settings; if the old number no longer works, go to a confirmation point.

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What next?